Welcome

For members who are transitioning from the Blue Plus Medical Assistance plan effective January 1, 2026: If you had medical, dental or prescription drug prior authorization(s) in place, South Country will honor those authorizations with the same end date. South Country will send you and your provider a confirmation letter for your medical prior authorization(s). There are some medical services that do not require a prior authorization from South Country that required a prior authorization through the Blue Plus Medical Assistance plan. In those cases, you will not receive a confirmation letter.

For members who are joining South Country from another health plan who had medical, dental or prescription drug prior authorizations in place, you will need to work with your provider to get those authorized by South Country, if applicable.

If you have questions about prior authorizations please call Member Services.

ID cards are mailed weekly to new enrollees. ID cards will take 5 to 7 days to get to you in the mail. If you have not received an ID card after 14 days after you were enrolled, please call Member Services.

It is very important that you keep your address up-to-date with South Country and with your county human services office. If you have recently moved and have not informed the county, South Country, or the Postal Service, your ID card and other mailings from us may be delayed or returned to South Country.

For members who are transitioning from the Blue Plus Medical Assistance plan effective January 1, 2026: Pharmacies can fill your prescriptions before you have your ID card. You can provide them with the following information:

• BIN: 019595
• PCN: 06180000
• Group Number: Not required
• ID Format: G+PMI+01
  • (PMI is your unique identifier for Minnesota Health Care Programs. It is an 8 digit number that may be on letters or notices you received from the Minnesota Department of Human Services or on your Blue Plus ID card.)
• Pharmacy Help Desk: 866-935-8874

For any other new members: You can provide the pharmacy with your ID number, which is G+PMI+01. (PMI is your unique identifier for Minnesota Health Care Programs. It is an 8 digit number that may be on letters or notices you received from the Minnesota Department of Human Services.) The BIN and PCN may vary based on the plan you are on. Pharmacies can call the Pharmacy Help Desk if they have any questions: 1-866-935-8874.

You can provide your medical or dental provider with your ID number, which is G+PMI+01. (PMI is your unique identifier for Minnesota Health Care Programs. It is an 8 digit number that may be on letters or notices you received from the Minnesota Department of Human Services.)

There is an excellent chance you can continue to see your current provider.

To find South Country contracted providers:

• Click on the Find a Provider link, or
• Call Member Services for assistance.

You can also call your provider directly and ask if they accept and will bill South Country Health Alliance insurance. Be sure to bring your new ID card to appointments.

No referral is needed to see a network specialist. However, we recommend choosing a primary care provider for most of your health care needs.

If your current provider does not accept South Country Health Alliance, please contact Member Services for assistance.

As a newly enrolled South Country member, you will be granted a supply of non-formulary medication upon request if you were taking the medication prior to your enrollment with us. This transition period will not exceed 90 days. Your pharmacy must call the Pharmacy Help Desk at 1-866-935-8874 to request the transition fill.

This supply is intended to give you the opportunity to talk with your prescriber about drug alternatives that South Country covers, or to request a formulary exception to continue to use the drug you currently use. For more information, call Member Services.